What do we need to upload the Trustee’s details?
Stripe requires trustee information to verify and approve charity accounts and bank details. Stripe checks the details that you have supplied against publicly available information. Any personal trustee information is securely transferred to Stripe and is not used for any other purposes beyond verifying charity details. You can find more information on why they require this data by reading this article: https://support.stripe.com/questions/company-ownership-and-director-requirement.
What fees do Stripe Charge?
You can find all of the details about our fees here: https://www.thebiggive.org.uk/s/our-fees.
I already have an account with Stripe. Do I still need to upload my bank details to my Big Give account?
Yes, the Big Give uses the Stripe Connect product, which is different from the product that charities will be using if they are already taking payments from Stripe. Unfortunately, Stripe does not allow bank details to be transferred between the products. charities that already use Stripe for other donations will still need to upload their bank details to their Big Give account to allow us to accept donations for their charities.
What if we don’t upload our payment details to Stripe?
Charities must upload their payment details to Stripe to participate in a Big Give Campaign. Stripe will not process payments for charities that have not uploaded their payment details to Stripe. Consequently, your donation page will not work if the payment details have not been uploaded. Charities must have uploaded their payment details to Stripe before the campaign begins. The campaign and donations pages are linked to Stripe payment details verification; once we have activated and invited you to upload your payment details, your campaign page will be inaccessible until the payment details have been uploaded and approved.
What information will you need to provide Stripe?
Stripe requires the following information to verify your bank details:
– The name and contact details of the charity representative
– The names, dates of birth and email addresses of all of your trustees
– Your bank account details and a bank statement dated within the last 3 months, which contains – your charity’s name and address