What is match funding?
When the public donates to a charity through a Big Give campaign, we ask funders (philanthropists, foundations or corporates) to match that donation.
So £50 from a member of the public, becomes £100 for a good cause.
Matching donations. Multiplying impact.
Who matches donations?
Funders, who we call Champions and pledgers.
A Champion is a partner of the Big Give. A Champion can include high-net-worth individuals, foundations, philanthropists, trusts, statutory bodies, companies and corporations. A pledger can be anyone in the charity’s network. This may include a trustee, foundation, trust, company, volunteer, high-net-worth individual and others.
How do I know that my donations are going to valid charities?
The Big Give carries out due diligence on applications and works with our partner Champions to ensure that selected charities meet our criteria. We also carry out due diligence on pledges to ensure that these have been paid after the campaign ends. Donors have made donations on the basis that they are being matched so you must ensure that you receive your pledges to honour this commitment to donors.
What is Gift Aid/ who can Gift-Aid donations?
Gift Aid is a scheme available to charities which allows them to claim extra money from HMRC. The charity can claim an extra 25p for every £1 you donate. That’s as long as you’ve paid the basic rate of tax and make the donation from your own funds.
Is Gift-Aid matched?
Gift-Aid is not matched. Any Gift-Aided donations count as extra, unrestricted and unmatched funds to a charities’ campaign.
What payment methods are accepted?
Our payments processor is Stripe and they require donations to be made online using a debit/credit card and Apple Pay and Google Pay. The following card types are accepted: Mastercard / Visa / Maestro / Switch / Solo / Delta / American Express.
How do I refund my donation?
Donations can be refunded up to 14 days from the date the donation is made. Please get in touch with Big Give directly at hello@thebiggive.org.uk. You will need to provide your donation reference number (as shown in the confirmation email receipt you received).
Are there any fees?
Big Give is a non-profit platform that allows charities to raise funds for good causes. We never charge fees to charities for joining our platform. Instead, we charge a small Processing Fee to cover the incurred cost of processing donations. This standard fee is deducted from the donation before it is paid to the charity.
Big Give works hard to keep the cost of donation processing low for our charities. As a result, we rely on the generosity of people who donate on the platform to leave a Voluntary Tip, which helps us to cover the costs of running and improving our platform. Read about our fees.
I can’t make a donation
Please try refreshing the page or accessing the campaign page through a different browser or private browser. If the issue persists, to help us diagnose the issue, please send a screenshot of the issue you’re experiencing, along with the browser, version and device type you’re using to hello@thebiggive.org.uk